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Ameriprise reviews and ratings
Sold mainly through Costco Wholesale. It has more than the expected number of complaints to state regulators compared to its size for auto and home insurance, and less than expected for life insurance. Available in 44 states and Washington, DC.
Ameriprise Auto and Home Insurance sells policies directly to customers, mainly through its partnership with Costco Wholesale. Ameriprise, based in De Pere, Wisconsin, offers a variety of insurance products including auto, home, umbrella and condominium insurance.
In 2019, American Family Insurance, the tenth largest automotive insurance seller in the country, acquired Ameriprise and renamed it American Family Connect, although the name Ameriprise is still used. The company sells insurance in 44 states and Washington, DC.
Customers who want Ameriprise coverage are not limited to Costco. Auto insurance, homeowners' policies and other types of coverage are also sold through Ameriprise Financial, a financial planning and investment firm.
Car insurance Ameriprise
Ameriprise auto insurance has earned 3.5 out of 5 stars for overall performance. NerdWallet ratings are determined by our editorial team. The scoring formula takes into account the prices and discounts, the ease of filing a complaint, the transparency of the website, the financial strength, the complaint data of the National Association of Insurance Commissioners and more.
If purchased through Costco, Ameriprise auto insurance includes several benefits based on subscription levels.
With Costco's "gold star" entry-level subscription, which costs $ 60 per year, Ameriprise customers receive:
Deductible exemption for windscreen repair. If a crack in the windshield can be repaired rather than replaced, the deductible is canceled.
Travel expenses coverage in the event of an accident. This pays if an accident more than 100 miles from home does not allow you to use your car. Ameriprise will help you pay the living expenses of travel and accommodation.
With an upgrade to Costco's $ 120 "executive" membership, additional benefits include:
Roadside assistance, which covers up to $ 75 of your expenses if you get a flat tire, run out of gas or have a dead battery.
Lifetime renewal, which guarantees that Ameriprise will not cancel the auto insurance policy, even if multiple accidents occur.
Customers who purchase Ameriprise auto insurance through Ameriprise Financial receive the same benefits as members of the Costco gold star, with the option to purchase roadside assistance coverage.
In addition to the usual auto insurance coverage, Ameriprise sells:
Gap insurance, which pays the difference between your car's real money value and the amount you owe on your car loan if your vehicle is added up. Ameriprise offers coverage of the gap for the first three years when you own your vehicle, limited to 120% of the value of the car.
New car replacement insurance, which covers the cost of a brand new car of the same make and model if yours is added up in a covered loss. Ameriprise provides coverage for the first year or the first 15,000 miles after purchasing a new car.
Ameriprise auto insurance discounts:
Safe driver discount.
Discount for completing an approved defensive driving course.
Discount for vehicle safety features such as anti-lock brakes, airbags, automatic seat belts or anti-theft devices.
Discount for multiple cars.
Discount for multiple policies.
Discount if you park your car overnight in a garage (in some areas).
Discount coupon for students.
Discount if the student is at school more than 100 miles from your home.
Discount for having at least four years of education beyond high school.
»MORE: Compare auto insurance rates
Insurance for Ameriprise homeowners
Ameriprise home insurance policies include coverage for:
Identity theft. This pays up to $ 5,000 to help you recover if your identity is stolen.
Credit card or fraudulent check. This covers losses from your stolen or compromised credit card, as well as checking for fraud, with no deductible.
The deterioration of the food, which pays if the food fails due to a power outage. Ameriprise will replace up to $ 500 in food without a deductible.
Padlock replacement, which pays up to $ 100 to change the padlocks if someone has entered the house.
Costco executive members receive additional benefits, including:
Replacing the repair glass, which will pay up to $ 1,000, twice a year, to repair broken windows.
Home lock assistance, which covers up to $ 100 for locksmith services, twice a year, if you're stuck outside the home.
Ameriprise offers several types of optional coverage that can be added to its home policies, including some that other insurers often don't mention.
Earthquake: covers damage to the home and personal effects of an earthquake.
Mine Abandonment: Pay for damage to a building located above a mine. This includes the settlement, the cracks in the foundation or the collapse of your home.
Multimedia Home Equipment: Offers extra coverage for items such as TVs, mp3 players, cameras and cell phones. This coverage is sold in increments of $ 2,500, $ 5,000 and $ 10,000.
Adventure equipment: covers items such as golf clubs, skis and bicycles without rating or deductible.
Backup and overflow: pays for damage caused by a sump pump failure or sewer backup.
Personal injury: covers claims against you for issues such as slander, slander and wrongful eviction.
Discounts on Ameriprise home insurance:
Discount to insure a relatively new home.
Discount without complaints for not filing complaints in the past five years.
Discount for adding protection devices such as smoke alarms, bolts, security alarms, a security system and fire extinguishers.
Discount for multiple policies.
Discount for renovations including roof replacement, heating and cooling, and electrical or hydraulic upgrades.
Ameriprise life insurance
Ameriprise does not sell life insurance through Costco, but offers policies through a subsidiary Ameriprise Financial which was not part of the acquisition of the American family.
The branch, RiverSource, offers term life insurance in 10, 15, 20 or 30 year increments, along with two types of permanent life insurance: universal life and variable universal life.
RiverSource also sells long-term care insurance, disability insurance and annuities.
Complaints against Ameriprise
Ameriprise had more than the expected number of complaints to state regulators compared to its size for auto and home insurance, but less than the expected claims for life insurance, according to the Association's three-year data National Insurance Commissioners.
More information on Ameriprise
Website: Ameriprise allows you to report a complaint, access your policy or get an online quote. You can pay the insurance bill in one go or in six or 12 month installments.
In summary: pros and cons of Ameriprise
Auto insurance rating methodology
NerdWallet's auto insurance classifications reward companies for the features and prime practices for customers. The ratings are based on weighted averages of the scores in several categories, including financial strength, consumer complaints, website transparency and economic convenience. Using our editorial discretion, we also take into account customer satisfaction surveys. These ratings are a guide, but we encourage you to shop around and compare different insurance quotes to find the best rate for you. NerdWallet does not receive any compensation for any reviews. Read our editorial guidelines.
Methodology: claims from the insurer
NerdWallet reviewed complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2016-2018. To assess how insurers compare each other, NAIC calculates a claims index for each branch each year, measuring its share of total claims in relation to its size or the share of total premiums in the industry. To assess a company's claims history, NerdWallet calculated a similar index for each insurer, weighted by the market shares of each branch, over the three-year period. The ratios are determined separately for auto, home and life insurance.