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Services offered by the Office during the COVID-19 outbreak

Due to potential mail processing interruptions in the context of the COVID-19 pandemic, we encourage complainants to use the Office's electronic complaint form, available online.

If you believe that your personal information has been treated inappropriately, the Office of the Privacy Commissioner (the Office of the Privacy Commissioner) first encourages you to raise your concerns with the organization that holds the information in your office. subject. Often, you can resolve privacy issues directly with the businesses or federal institutions involved.

If you cannot resolve the issue directly with the organization, you may decide to file a formal complaint with the Office of the Commissioner. Choose one of the following options.

File a complaint against a business

Find out how to file a complaint against a business under the Personal Information Protection and Electronic Documents Act (PIPEDA), and access the complaint form.